OPERA Property Management Solutions (PMS) is at the core of the OPERA Enterprise Solution. Designed to meet the varied requirements of any size hotel or hotel chain operating around the Kingdom of Bahrain, Oracle Hospitality OPERA PMS provides all the tools a hotel staff needs for doing their day-to-day jobs including handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating in-house guest needs, and handling accounting and billing.
The right technology will get your business ahead of the game. It shouldn’t be another liability. It should be a tool that empowers your employees to provide not just good, but great service. It should be reliable, a profit maximizing investment that organizes information and helps you better manage operations. Oracle Hospitality OPERA PMS does just that and more. It’s the industry’s leading technology, encompassing years of knowledge to address the specific needs of hospitality organizations and provide a system that goes beyond expectations.
Ensure you have accurate guest information
OPERA PMS is tailored with a user interface built to match your operations. Demographic, statistical and historical information are provided for all of your guest profiles to better cater to their specific needs.
Provide superior guest services
OPERA PMS offers an agent-friendly, feature-rich Front Desk Dashboard that supplies a one stop screen for all Front Desk Agents along with a one button check-in that allows anyone to check a guest in. 24/7 Guest Service is available with a “no-down-time” Night Audit and Message/Locator options that allow you to know where your guests are.It’s selling made easy
Providing customers with the services they desire is now easier than ever with OPERA PMS applications. Single-Screen Availability ensures that users sell the right rate to the right guest while Guest Preferences allows users to understand their guests while making the reservation. Dynamic rates give you trouble-free selling that is both easy to manage and sell.
Keeping the rooms organized
OPERA PMS’s Room Management features handle all facets of room supervision including availability, housekeeping, maintenance, and facility management. The Queue Rooms feature of the property management software coordinates Front Office and Housekeeping efforts when guests are waiting for rooms which are not immediately available for assignment.
Vivid reporting facilities
Reports can be customized for each hotel and new reports may be created as needed using OPERA’s built-in Report Writer. Reporting is done through industry standard reports incorporating history and forecast. OPERA offers over 360 seperate standard reports as well as data extractions and mailing tools. For those around the world, OPERA offers international options like multi-currency, where quoting and selling is available with various currencies, and multi-language, where guests and users are on the same page across language barriers.
More is less with multi-property locations
With OPERA, users may reduce the costs of hardware by having more than one hotel on one database. Managers may decide what data to share with their sister hotels and roll-up reports for overall productivity.
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