What is Oracle Hospitality OPERA?

The OPERA Enterprise Solution (OES) is a full-featured, integrated, web-enabled, multi-lingual and scalable suite of products consisting of modules for the hospitality industry in the Kingdom of Bahrain and around the World. OPERA offers effective and easy deployment for smaller, independent single and multi-property operations and global, multi-branded hotel chain environments. OPERA Enterprise software solutions can be deployed in any size environment, from a single property with just Front Office to a large, full-service hotel with Sales & Catering, Revenue Management, Spa and Golf and Materials Control. In addition, OES enterprise software solutions offer products for a hotel chain’s corporate office, including Central Reservations Systems for centralized guestroom bookings, Sales Force Automation for centralised function space sales, and Customer Information System, the Customer Relationship Management (CRM) package specifically designed for the hotel industry. Key Information Technology Bahrain is the sole partner of Oracle Hospitality OPERA Enterprise Solution in the island

Developed on a strong backbone

Built on Oracle's own database management system known for speed, reliability, functionality and ease of use are built into OPERA’s design. At the core of the OPERA Enterprise Solution is the OPERA Property Management System. Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides the tools to help you achieve a greater level of productivity and profitability. This highly effective software for property management and core central systems introduces new concepts of guest service and service delivery, providing accurate, timely information to empower management and staff.

Customize as required

Oracle Hospitality OPERA is an easy-to-install system offering a wide range of configuration options and combines user-friendly modules for customer relationship management, property management, conference and catering, sales tracking etc. Opera’s flexibility allows property owners, franchisees, and corporate headquarters to gain from the widest scope of benefits and at the same time is customized to meet an individual establishment’s need for training, features, and functionality. With Opera, you can escape the limitations of a restrictive system, choose the way you manage your property, and enter the realm of a truly flexible property management system. Opera functionality includes features specifically targeted to various property styles, yet these features adapt to the needs of all customers in other hotel categories as required.

Oracle Hospitality OPERA 5 Premium

The main OPERA version, we refer to as ‘OPERA 5 Premium’, allows you to choose from more than a Hundred Functionalities that OPERA has to offer. Full group allocation and block handling, with complex routing, bill arrangements and yield handling, complimented by commission and full accounts receivables, as well as detailed guest history, statistics and reporting. There are no limits to what you can achieve or to how you customize OPERA as per your needs. Click here to get more specific details about OPERA Property Management System

Opera is an effective property management system, offering a wide range of benefits, including improved customer service, efficient internal operations, and control over financial data integrity. To plan for your guests’ stay, which includes managing accommodations, aggressive pricing, marketing, forecasting and implementing reporting controls, you need a flexible system that can give you the information to achieve optimal service standards for your business. In today’s competitive marketplace, Opera provides the right set of tools to most effectively serve and retain your important guests.

Opera complies with country and local government regulations such as currency conversion, taxation, and reporting requirements. Complete property management processing enables you to quickly make reservations, check in guests, assign rates and room types, post advance deposits, monitor room preference information on new and repeat guests, and maintain extensive statistics.

Hotel managers receive a range of reports, which enables them to review the daily arrivals, analyze potential room revenue and occupancy statistics, forecast trends, and control costs.

But we know that not all Properties will require OPERA 5 Premium from an Operation-to-Expense standpoint. So we have devised two additional versions that provide a better economical solution to smaller hotels that do not need all the robust flexibility and customizability offered by OPERA Full Service.

Oracle Hospitality OPERA 5 Standard

Oracle Hospitality Opera 5 Standard gives smaller hotels a limited but flexible feature set that can be easily expanded into a Premium Opera implementation. Based on the core Opera PMS product, properties may choose the features they want from a menu of product options. With Opera 5 Standard, multiple functions can be accessed without leaving the Xpress Dashboard screen. Other advantages for the smaller hotel include reduced hardware and training requirements.

Every day, business and leisure travelers become more sophisticated, and consequently more demanding, about the amenities and services they expect from hotels. To keep guests happy and build loyalty, you have to exceed their expectations. OPERA 5 Standard, a derivative of the proven OPERA Property Management System (PMS), enables you to succeed by ensuring you can provide guests with superior service, without regard to your hotel’s size, country, region, or brand. OPERA 5 Standard combines the latest technology with power and incredible ease-of-use. For hotels that are looking for an economical yet effective PMS that is easy to use, quick to understand, and cost little to implement - OPERA 5 Standard meets and exceeds all of the criteria and goes further to offer the advanced support and maintenance structure with well-designed functionality used by larger hotels with complex operations.

It is designed to provide small and mid-sized hotel properties with the specific tools to meet the requirements of a limited service operation: quick reservation function, one-key check-in, sample cashiering functionality, and an uncomplicated housekeeping module. Our logical, intuitive graphical user interface design makes training simple and straight forward. OPERA 5 Standard integrates many critical functions to provide the highest level of speed and service available on the market today.

This “a la carte” solution allows you to enable or disable features, as required by your business. OPERA 5 Standard is a truly flexible solution allowing each entity to create its own version of the property management system. The OPERA PMS User Interface makes all functions available based on user definable parameters to cater to each individual business needs.

Compact functionality allows you to pay only for the bundle of features your hotel or brand selects. Exciting features within OPERA 5 Standard provide you with the tools required to effectively manage and grow your hotel. OPERA 5 Standard conveniently resides on a robust Oracle platform. Screens can be configured according to your specific business processes, reducing costs by streamlining the workflow. OPERA 5 Standard facilitates an instant, one-step check-in process by credit card. Guest messages can be managed in a timely, efficient manner. The night audit is simplified, eliminating down time. The User Dashboard is also customized to the modules selected for simple navigation.

Flexible configuration allows you to integrate with other OPERA modules to provide a more comprehensive solution. Integration with OPERA Web Booking Engine offers your hotel seamless web presence. Guest information can be retrieved from a detailed profile database or utilize the Sales and Catering module, without requiring additional interfaces.

Click here to get more specific details about OPERA Property Management System

Oracle Hospitality OPERA 5 Lite

Oracle Hospitality OPERA 5 Lite is a streamlined Property Management System (PMS) designed for properties that simply do not need the full-featured functionality of OPERA PMS. Not having all the functionality does not mean less power. Instead, it means a dynamic property management system, tailored to your distinct requirements. With OPERA Lite, you have the same core functionality as OPERA PMS. You also can choose up to 25 additional features from a selection of more than 100 optional PMS functions. OPERA 5 Lite is designed using the same software and identical logic as the full OPERA PMS.

The only difference is you only utilize the functionality you need for your operation, at a price that fits your budget. To ensure you have accurate guest information, OPERA 5 Lite is tailored with a user interface built to match your operations. Demographic, statistical and historical information are provided for all of your guest profiles to better cater to their specific needs.

Provide superior guest services through OPERA 5 Lite by offering an agent-friendly, feature-rich Front Desk Dashboard that supplies a one stop screen for all Front Desk Agents along with a one button check-in that allows anyone to check a guest in. 24/7 Guest Service is available with a “no-down-time” Night Audit and Message/Locator options that allow you to know where your guests are.

Key Features:
  • Reservations Module
  • Profiles Management
  • Memberships Management
  • Front Desk Module
  • Cashiering Module
  • Rooms Management
  • Accounts Receivables
  • Back Office Interface
  • Commissions
  • Reports
  • Interface Management
  • User Activity Log
  • Quick Keys

Click here to get more specific details about OPERA Property Management System

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