OPERA Web Suite

OPERA Web Suite (OWS) is an integrated family of web applications designed to extend access to the OPERA database using Web technology. Together with the OPERA Enterprise Solution products – including OPERA Property Management System, OPERA Sales & Catering, and the central reservation systems – the OPERA Web Suite delivers a fully integrated, single-image, enterprise inventory system.

OPERA Web Suite connectivity offers hospitality businesses the tools to maximise bookings and increase revenues by bypassing GDS and switch fees and linking guests, corporate accounts and travel agents directly into your PMS, S&C or ORS system. OPERA Web Suite applications can be integrated seamlessly with your hotel or chain website.

Whether traveling for business, pleasure, or both, many guests like to manage their own hotel reservations on the web, including memberships in loyalty programs, affiliated points, and personal preferences. Travel agents and corporate accounts also prefer to manage travel through a seamless web interface.

By empowering guests and other users to effortlessly control itineraries, turn promotions into profits and stays online, you give them another reason to select your establishment over the competition and keep them coming back. Realize the power of integration by connecting guest interactions on the Internet to the OPERA Property Management and, OPERA Reservation Systems through OPERA Web Suite (OWS), all in realtime!

The number of people worldwide who conduct travel activities on the web multiplies daily. Travelers mapping vacations make hotel reservations, corporate travel managers planning major events lock in blocks of rooms, and tour operators direct itineraries across multiple brands. OWS provides a secure and streamlined path for any type of traveler to make, change, and pay for reservations. Users can select room amenities, confirm loyalty points, define preferences and more, all through the simple interface designed to reflect your brand. OWS provides hotels with the tools to integrate web presence with their enterprise management systems for a definitive edge over competition.

Experience the power of integration through the seamless connection between OWS and OPERA. OWS represents the first integrated solution for managing room inventory and guest satisfaction simultaneously from one location, without requiring interfaces.

Security is a priority OWS contains a streamlined path to ensure that your hotel’s critical business information, as well as the privacy of your guests, is protected. Two firewalls ward off unauthorized access to member reservations and profiles.

Personalize the guest experience by providing guests the ability to make reservations in their own language. OPERA will help translate the rate and room descriptions to help you reach a broader customer base. Provide your guests with the tools they need to maximize their travel experience and virtually travel the globe from one website.

Booking and managing your guests has never been easier. Real-time processing eliminates costly delays in managing room inventory. Through OWS, confirmation letters can be sent out in modern communication methods. Preferential rates can be viewed by special codes including corporate ID’s, group codes, and promotions.

Knowing your guests is the best way to keep them loyal and ensure they will return for a stay, there by increasing profits. OWS enables you to learn more and more about your customers with every reservation. Personal and geographical guest information is collected and maintained for easy analysis.